On a call, ringing, idle
A tile turns black with a running timer while the rep is on a call and lime while a call is ringing. Idle tiles show how long since the last call.
Features
See the whole team's calls as they happen
Callboard puts a small app on each phone in your fleet. The app reads the phone's own call history and reports it to a board only your business can see. Nothing changes for the rep: same phone, same number, same SIM, whichever telco you are with. Here is what you get on the other end.
Live board
See every phone right now
One tile per rep, updated the moment a phone's state changes. Managers keep it open on a second screen or a TV in the office.
Phones that have gone quiet
Every phone checks in every five minutes. A phone that has not checked in for 15 minutes is marked, so a quiet tile is never confused with a dead phone.
Put it on the office screen
Open the board once and it keeps up with your team all day. Nobody has to reload it, and nobody has to ask who is free.
Calls appear within seconds
As soon as the phone rings or a rep dials, the board knows. Finished calls land in the call list with their duration and direction.
Missed calls
Missed calls that get followed up
The list every sales manager wants and no phone system gives them: which customers rang today and are still waiting for someone to ring back.
Waiting for a call back
Missed and declined calls from today, one line per number. When any rep on any phone returns the call, the line clears itself.
Numbers that never picked up
The other direction: numbers your reps dialled that did not connect. You can see who is trying and who is not getting through.
Works with masked numbers
Callbacks are matched on the number even when your workspace stores numbers masked. Nobody needs to see the full number for the list to work.
Reports
Reports managers actually read
Today, yesterday, the last 7 days or any date range, per rep and for the team. Every figure counts only calls on tracked SIMs and skips numbers you have excluded.
Working hours
First call to last call, per rep, per day. It is a fair proxy for the working day, not a timesheet, and it is the report owners open first.
Never returned
Numbers that missed a call in the range and were never rung back. Three missed calls from one client count once.
Not picked up
Numbers a rep dialled in the range where no call connected either way. It separates a rep who is trying from a rep who is not.
Unique callers
How many different numbers each rep spoke to, in either direction. A better measure of reach than raw call counts.
Calls, talk time, missed, declined
The standard figures, split by direction, for any range. Export the range when the board asks for it.
Daily email
A summary sent after 7 am in your time zone to whoever you nominate. Owners read it on the train; reps do not need to log in.
Leads
Turn a missed call into a lead
A lead list keyed on phone numbers, so a call from a new number becomes a lead in one step. Included on the Basic + Leads plan, or as an add-on.
Keyed on the number
A lead is a number, a name, a status, a source and notes, assigned to a rep. Every call to or from that number attaches to the lead automatically.
From a missed call
A missed call from a new number becomes a lead in one step. The rep who returns the call sees the history.
Pushed to your CRM
With a connector on, lead changes are sent to your CRM through the same queue as calls, so nothing is typed twice.
Deployment
Pushed through your MDM, not the app store
Callboard is deployed the way enterprise software is deployed. Your Google Workspace admin or MDM does the whole job once, and reps never see a prompt.
Managed Google Play
The app is a private listing in managed Google Play. Send us your organisation ID and it appears in your console.
Forced install
Assign it to the organisational unit the sales phones sit in and set it to force install. It lands on every phone in that unit, including new ones.
Permissions granted in advance
Phone, call log and notification permissions are granted by policy. Nobody taps Allow.
Nothing for reps to do
The app carries your workspace address and enrolment code in its managed configuration. The phone enrols itself and starts reporting.
Dual-SIM aware
Track the first SIM only, so personal calls on a second SIM stay out of the board. Or track every SIM on single-purpose phones.
Intune, Knox, Scalefusion
Any Android Enterprise MDM works the same way. Sideloading through the MDM is available if managed Play is not an option for you.
Integrations
Calls logged where your team already works
Every call and lead can be pushed to the CRM you already pay for. Connectors are switched on per workspace and priced per phone.
Salesforce
Each call becomes a Task on the matching Contact or Lead, found by phone number. Leads can be opened in Salesforce too.
HubSpot
Calls are logged as call engagements against the contact with that number, with direction and duration.
Microsoft Dynamics 365
Calls become phone call activities on the matching contact, ready for the account manager's timeline.
NetSuite, Zoho, Pipedrive
NetSuite phone call activities, Zoho Calls module entries, and Pipedrive call activities on the person and their open deal.
Webhooks
Send call and phone-state events to any HTTPS address. Every request is signed so your receiver can check it came from Callboard.
API, Zapier and Make
Read calls, phones, leads and reports through the API with keys you issue and revoke yourself. Zapier and Make connect through webhooks.
Compliance, security and data
Built for Australian businesses
Employee call monitoring in Australia comes with rules: the Privacy Act, state surveillance laws, and the plain expectation that a company's data stays in the country. Callboard was designed around those rules rather than patched to meet them.
One database per customer
Your workspace is its own database. It is never a row in a shared table, and you can ask for a full export at any time.
Kept where you need it
Dedicated infrastructure in multiple regions around the world. Australian workspaces stay in Australia, and we will put that in writing.
Numbers masked by default
Phone numbers are stored as a one-way hash plus the last three digits. Full numbers are kept only if you switch that on.
Staff notices by state
The notice rules for each state are shown during setup, including the 14 days written notice required in New South Wales and the ACT.
Credentials encrypted at rest
CRM tokens, webhook secrets and other credentials are encrypted before they are stored and decrypted only at the moment they are used.
Per-phone billing, no lock-in
Month to month. Remove a phone and its billing stops that day. Close the workspace whenever you like.
Audit log of every change
Who added a phone, who changed a setting, who removed a user. Every change is written to a log your owners can read.
Signed webhooks
Each webhook request carries a timestamp and a signature computed with your endpoint's secret, so replays and forgeries are rejected.
Sessions and phones you can revoke
Sessions are held on the server and can be revoked. Remove a phone and its token stops working immediately.
No audio, contacts or messages
The app reads the phone's own call history and nothing else. No call recording, no contacts, no SMS, no location, no microphone.
What sets it apart
Three ways to see your team's calls
Most Australian buyers hear about cloud phone systems or carrier recording first. Both are good at what they do. Callboard is the Callyzer alternative for Australia: the same handset-based approach, deployed through your MDM and hosted here.
Cloud phone systems
- Calls go over the vendor's app and network
- You port numbers and depend on data coverage
- Records everything, integrates deeply
- Priced per user, roughly A$45 to A$75 a month
- Hosting region set by the vendor
Carrier-side recording
- Records at the network for any handset, iPhone included
- Keeps your numbers
- Built for compliance recording, not live visibility
- Bespoke pricing and an enterprise sales cycle
- Hosting region set by the carrier
Callboard
- Reads the handset's own call history on any carrier
- Keeps your numbers, no porting, no call charges
- Live board, missed-call follow-up, reports, leads, CRM push
- Per phone per month, trial first, stop any month
- Your own database, kept in your region
Cloud phone system pricing is indicative, from published per-user rates in September 2026.
Try it on three phones
See it on your own phones this week
Every feature on this page is on the trial. Push the app to three phones through your MDM and watch the board fill.